Guest information

Your host: Mr. Burkhard Otto-Küstner

GHOTEL hotel & living Göttingen

Bahnhofsallee 1a

37081 Göttingen

T  +49 551 5211 – 0

F  +49 551 5211 – 500

[email protected]e

Alarm clock

You can use the TV in your room as an alarm clock. Press the “Alarm“ button on the remote control. Afterwards, choose “Alarm aktivieren“ (“turn on alarm“). Now you can enter the desired wake-up time. Press the “Alarm“ button again to confirm. If required, we will gladly wake you personally via phone. Please let us know your desired waking time beforehand 

Arrival / Departure

Our rooms are at your full disposal from 03:00 p.m. on your day of arrival until 11:00 a.m. on your day of departure. In order to do the Express Check-Out, either a credit card or an assumption of costs must be given to the reception staff before departure.


Our reception staff will be happy to describe you the way to the next ATM.

Case of emergency

Please familiarise yourself with the location of the stairs, the emergency exits, the fire alarms, the fire extinguishers and the guest assembly point for emergencies. In the event of a fire, you will be alerted by the fire alarms. The guest assembly point is in front of the fence, between Lokhalle and Flippothek. If you detect a fire, close the door. Alert reception to the fire immediately! Should your escape route be blocked by smoke, close the door and remain in the room. Attract people‘s attention from the window and wait for the fire brigade to arrive. Under no circumstances use the elevators!

Distance to ...

Main station = 0,3 km

Downtown = 0,5 km

Airport = 135 km (Hannover)

Fair = 120 km

Bus station = 0,3 km

Highway = 3 km

LOKHALLE = 0,1 km

Escape routes

You will find more detailed information on the evacuation map in your room.

Fire extinguishers

These are located on each floor. Please note the corresponding information sign.

First Aid

Fire brigade: 112

Police: 110

Please dial "0-" before the desired number if you are calling from the telephone in your room. If you need to see a doctor, please ask our reception staff for the nearest doctor's office.


Your room will be cleaned daily, for long stays by appointment. On request, your towels and sheets will be changed daily. If you do not want to be disturbed or wish no cleaning, please put the “Please-do-not-disturb” sign outside on your room door or inform reception in advance.


WiFi is free of charge in all public areas of the hotel and in the guest rooms. Please choose the network “GHOTEL hotel & living” for WiFi connection and open a web browser afterwards. You will be automatically redirected to the log in page and will be requested to accept the terms and conditions.

Meetings and events

Rooms and equipment for up to 160 people are available for business and private events. For more information please contact our receptionist or visit our website.

Miscellaneous services

On request, we can provide you with an additional pillow, an additional blanket, bathrobes, slippers, sewing kit, iron and ironing board (on request), umbrellas, photocopying and scanning (for a charge), IT service (if you have any questions or problems with your internet access), secured luggage service, battery charger (for mobile phones etc.), international travel plugs and a shoe polish kit. Just contact our service team at reception, a deposit might be necessary. A shoe shine machine is available in the communal area, we also offer a laundry service (laundry bags and price list are available at reception).


If you are travelling by car, you can find a public parking garage located just opposite the hotel. The parking fee will be charged with EUR 14,00 per 24 hours. Please see the reception staff to validate your ticket.

Payment options

We accept cash (Euro), American Express, Diners Club, MasterCard, Maestro/EC-Karte, VISA, AirPlus and Union Pay


Pets are welcome at an extra charge. Please keep them on a leash at all times and outside the restaurant.


The reception is available 24 hours a day. From your room telephone you can call the reception by dialling "-9" or by pressing the respective button.


Unfortunately, we do not boast an in-house restaurant for lunch or dinner. Our reception staff will be happy to give you recommendations about bars and restaurants nearby.


A safe can be found in the wardrobe in your room. If you have any questions, please contact our reception staff.

Sky TV

Selected and free Sky TV channels are available in your room.


We are a non-smoking hotel. The use of cigarettes, e-cigarettes, shishas, etc. is not permitted throughout the hotel. Any offences will result in you being charged for any costs (special cleaning and fire brigade operation, if necessary) incurred.


Our reception staff will be happy to call a taxi for you.


Dental kits, combs, shaving sets, ladies sets, etc. are available at the reception.