This includes a range of tasty sandwiches, a selection of miniature cakes, and your choice of tea. For total indulgence, enjoy our Prosecco Afternoon Tea.
The Terrace Bar & Lounge and also our Langdale Restaurant serve afternoon tea from 12pm to 5pm and can be reserved by contacting Reception by dialling 0 or ordered directly with your waiter.
If you require an airline reservation, a member of the Reception Team will be happy to help assist you.
The closest airport to the hotel is Liverpool John Lennon Airport which is approximately 25.2 miles, or Manchester Airport which is approximately 33.9 Miles.
There is a cinema located at Cheshire Oaks which offers all the latest showings of new releases as well as some classics. To discover what is on and when, please contact them direct on 0871 224 0240.
There are also several bars and restaurants close to the cinema. A member of our Reception Team will be happy to print out driving directions.
There are many pubs scattered around in and around our neighbouring villages, a member of our Reception Team will be happy to advise and print out driving directions.
The StoryHouse is a local Theatre in Chester. A member of our Reception Team will be happy to print out a listing of shows along with driving directions or help with taxi bookings
The nearest bank (Lloyds) is located in Boughton which is approximately 2.1 miles away. For specific directions, please contact reception
We have a limited amount of baby cots and are happy to provide a cot on request.
Our Terrace Bar & Lounge stocks a fine selection of beverages, wines and spirits. Alternatively, you can sit back and relax with a newspaper and coffee.
Breakfast is served in the Langdale Restaurant from 7am until 10am Monday to Friday and 8am -10.30am Saturdays, Sundays and Bank Holidays.
Breakfast times need to be pre-booked with reception.
If you wish to have breakfast served in your room, then please call reception / night prior to place your order. In room Breakfast holds a £5 tray charge will be applied to be invoice
We have free WIFI access all around the hotel. If you experience any difficulties accessing the wireless network, please contact reception
Enterprise Rent-a-Car is located on Sealand Road, Chester, Bumpers Lane and can be contacted on 0800 0147388
Car Charging is available and is charged at £18 per 24 hours. Please come to reception to gain access to a charge point.
Please note that vehicles parked in our car park are done so at the owner’s risk.
Please be assured that everybody at the hotel is dedicated to ensuring that your stay with us is a pleasurable and enjoyable experience. If you require any assistance during your stay please feel free to contact the Duty Manager by calling reception (dial ‘0’)
To allow us to have rooms ready for arriving guests, we ask that you vacate your room by 11am.
If you have booked direct with us you can extend your stay until 12 noon complimentary as a Thank You.
We consider Rowton Hall to be a family venue, however, we request that children should always be supervised.
There are many churches in and around the area with Sunday services. Please contact reception who will be more than happy to advise
If you require a dentist, please contact reception or if you prefer to contact the dentist directly
Our local NHS dentists are Chester Dental Clinic 01244 350858 and Deva Dental Clinic 01244 377373
We wish you a safe departure from the hotel, if we can help with onward travel directions or calling a taxi then please let reception know.
Our Chef at Rowton Hall is keen for all our guests to feel at home, if you have any dietary requirements then he will be pleased to assist.
It’s not about rules at Rowton Hall. If you arrive late at night, need to leave early or even sleep in, then we will do our best to ensure that you’re not left feeling hungry. We have tried to anticipate some requirements with our room service menu, early breakfast trays and children’s menus, but if you need something out of the ordinary, then simply ask.
Just let reception know your next destination, and they can print onward directions for you along with up-to-date travel news to avoid congestion
If you feel unwell, please call reception who can contact a doctor for you if necessary. If you wish to contact them directly, the local walk-in doctors 24 hour surgery is Countess of Chester Hospital, which can be contacted via 111.
Rowton Hall is your home from home so we don’t believe in strict dress codes. As long as you’re relaxed and comfortable, we’re happy.
If you need to leave the hotel early in the morning, please let us know so that we can arrange for breakfast to be delivered to your room. We can also have your account ready for you at reception.
To book a wakeup call, please contact reception who can organise this by simply dialling ‘0’
If you would like to have an email sent to the hotel, then please use [email protected]
In the event of an emergency please contact reception by Simply dialling ‘0’
Detailed plans of your escape route are located near your bedroom door. Please make sure that you know the most direct route out to the Fire Point at the front of the hotel, before you retire for the night.
If you discover a fire, please break the clear plastic panel on the nearest call point. Please do not try to tackle a fire yourself.
Please note that by law we are required to test the fire alarm once a week. We do this at 10am every Tuesday and this should last for 20 seconds
We have several recommended florists. If you would like to place an order, please contact reception and we will happily arrange this for you.
During weekends and busy periods we may need up to 48 hours notice of your requirements.
The closest garage for petrol or diesel is in Rowton (BP). If you require specific dealerships, then reception will be able to source the closest for you.
If there is something you forgot to pack or wish you had, please call reception. We might to be able to supply you from our ‘emergency kit'
Please note there may be a charge for items.
A hairdryer is provided within the desk or wardrobe in your room. If you require assistance, please contact reception.
We take your health and safety extremely seriously. If you have an accident or have cause for concern, then please let the Duty Manager know at the time.
Please contact reception by dialling ‘0’. We will arrange for some ice to be brought to your room
Complimentary WiFi is available throughout the Hotel in both public areas and in bedrooms. If you experience any difficulty in connecting, please contact reception.
Please ask reception if you require an additional key for your room.
Lunch is served in the Terrace Bar & Lounge every day from 12.00 noon
There is a selection of maps of the local area at reception. The reception team will be happy to print you a map for any other places of interest.
Any messages received on your behalf will be taken to your room, unless you request an alternative.
Let reception know if you require fresh milk and we will be pleased to deliver it to you.
There are many opticians in Chester town centre, ask reception for details.
There are plenty of things to do on a rainy day. Reception will be able to advise you according to your preferences!
To make reservations for the Langdale Restaurant, or another stay in the hotel, then reception will be able to assist.
We have The Langdale Restaurant and Cavalier Bar which offers a relaxed setting for you to enjoy our home cooked food.
A copy of the menu can be found on the 'menu' dropdown link on the landing page of this file.
They are open 7 days a week
Breakfast: 7am – 10am Monday – Friday
8am – 10.30am Saturday and Sunday and Bank Holiday
Morning Coffee: 7am-12noon
Afternoon Tea: 12noon-5pm (Monday-Sunday)
Dinner: 5:30pm – 9pm each evening
Please note that it is necessary to pre- book your table.
Please see our room service menu. If there is something you really desire that is not on the menu then please ask. Please call Reception to place your order.
You will find a safe located in the wardrobe of every bedroom, please use this for all your valuables.
We are extremely proud of our team, all of whom work incredibly hard. Whether working behind the scenes or front of house everyone contributes to make your experience as special as possible. This is why we have introduced a discretionary 3% service charge which will be added to your invoice on check out. The charge will be distributed to all our team members. If you would prefer for this charge to be omitted from your invoice, please just let us know on check out.
There is plenty of shopping available at Chester, Cheshire Oaks or Liverpool. Please ask at reception for further details and directions.
All our rooms and public areas are strictly non-smoking. If you wish to smoke, please do so in the designated smoking areas outside.
We can arrange for most outdoor pursuits in advance. Alternatively, reception can advise you of sports locally
Should you wish to pre book spa treatments please click on the below link https://rowtonhallhotel.co.uk/residential-spa-packages
Reception can book taxis or chauffeur cars; just let them know your destination and time of departure. (please try and book well in advance)
Tea and coffee making facilities are provided within your room. If you require additional items, please let reception know and we will arrange for these to be delivered to you.
Telephone charges are calculated with the use of ‘elapsed time’ and ‘distance’ equation based on the time of the day and line usage. Examples of call charges are as follows and are correct at the time of printing (all charges are per minute):
Calls to: 1 Minute Call 5 Minute Call 10 Minute Call
UK land line £0.25 £0.25 £0.50
UK Mobile £0.61 £3.06 £6.11
National £0.25 £0.99 £1.98
France £1.33 £6.66 £13.33
USA £1.12 £5.61 £11.23
Japan £2.86 £14.31 £28.63
International mobiles will be higher.
To call from room to room, insert ‘4’ before the room number.
The hotel telephone number is 01244 335262
For an outside line dial 9
For reception dial 0
We are pleased to offer you a selection of Freeview and satellite channels which we hope will entertain you. Radio channels are also available through the television.
If you have forgotten to pack your toothbrush or toothpaste, then please ask reception to send them to your room.
Please note there is a charge for this.
Our nearest railway station is Chester, if you require advice on train times then please ask at reception and they will research them for you.
Highlighted below are some of the more frequent requests and those that may be considered to be essential.
Emergency services – Police, Fire and Ambulance (prefix9) 999
NHS Direct (prefix9) 111
The Countess of Chester Hospital 01244 365000
Local Taxi – Kings Taxi 01244 343434
National Rail enquiries 08457 484950
Tourist Information (Chester) 01244 555002
Rowton Hall Hotel is a very successful and sought after venue. If you would like to know more, please just ask for our Event and Wedding Team
To access the guest Wi-Fi please login to the 'Rowton Hotel WiFi' network.
Follow the on-screen instructions to register and access the internet.
Our WiFi terms and conditions can be found on our website, link below
https://rowtonhallhotel.co.uk/hotel-policies/hotel-privacy-policy/guest-wi-fi-terms-and-conditions
We offer an excellent choice of wines from around the world, if you would like any assistance with a choice then we would be delighted to provide a recommendation
We are very fortunate to have Chester zoo right on our doorstep, for directions simply ask at reception or use CH2 1EW for your sat nav.