Welcome to the Best Western Plus Pinewood Hotel.
To all of our guests,
May I take this opportunity to welcome you to the Pinewood on Wilmslow Hotel and the glorious County of Cheshire. On behalf of the team and myself we hope that you have an enjoyable stay with us.
At the Pinewood on Wilmslow Hotel, it is our top priority to provide quality food, service, and to ensure the health and safety of our guests, staff, and community.
We have continuously upheld top industry standards when it comes to cleanliness practices in our hotel and, in light of the impact and changes caused by the novel COVID-19 (Coronavirus), we want to ensure and reassure you that we are focused round-the-clock on the health and safety of all our guests and employees, without compromising the high standards and quality of your experience, that you have come to know, love and expect in your every stay with us.
We have worked since the start of the pandemic and continue to work in conjunction with "Quality in Tourism", adopting all published standard recommendations and following the Governments regulations to reduce exposure to and transmission of a range of illnesses, which include hand and respiratory hygiene, and safe food, practices; in addition, we would request that you also do the same and assist other guests and ourselves in adhering to the Government guidelines and recommendations.
We request that you follow the safety signage displayed around the hotel and make use of the hand sanitising stations that are available. In addition, we kindly ask that if at any point during your stay you start to feel unwell, please stay in your room and contact reception immediately.
In conjunction with Government advice, we request that all guests wear a face covering when walking through the bar, restaurant, public areas and corridors of the hotel; we thank you for your cooperation with this.
The following directory is designed to answer the most frequently asked questions, should you have any further queries, or require any assistance during your stay, please contact either myself or any member of the team who will be only too happy to assist.
Food and beverage service during your stay is available through Room Service and Outdoor hospitality as permitted within Government restrictions at this time. We are still able to offer a great selection of food, wines, continental beers, soft drinks and spirits.
We provide complimentary Wi-Fi available throughout the hotel and garden, no password is required; just choose BW_Pinewood_WIFI to gain access to the internet.
Manchester is a city with artistic, musical and sporting excellence at its heart. Whilst the County of Cheshire has some of the most beautiful private houses and gardens, around which to take a leisurely stroll. What are you waiting for? Go and explore this fabulous world class county.
Thank you for choosing the Best Western Plus Pinewood Hotel. We are constantly striving to improve the service offered to our guests and I welcome your feedback both positive and negative. Either in person or via email at [email protected]
Kind regards
Robert Nicholson
General Manager